General Manager- Hybrid Visual

Karma and Luck is the home for modern spiritual jewelry and home decor from around the world. We are uniting cultures, sharing beliefs, lifestyles, and experiences from the far corners of the world, and celebrate these cultures together.

Reports to: District Manager

Logistics include:

-Weekly touch base with our Visual Merchandising Manager.

-Weekly touch base, via conference call, with our Houston Assistant Manager of Visual.

-Travel expectations include four day in assigned store(s) and one day of travel to district stores including Mandalay Bay, Miracle Mile, and Venetian locations.

Our General Manager Hybrid Visual drives execution in the store by coaching and developing immediate reports and associates' behaviors, which results in profitable top line sales and the ultimate Karma and Luck customer journey.

Our General Manager Hybrid Visual creates an open-door climate where store members feel comfortable to express their views while demonstrating outward and upward communication with upper leadership.

Our General Manager Hybrid Visual leads and executes merchandising/operational activities within the district stores with the partnership from our Visual Merchandising Manager and the support of our store's Assistant Manager of Visual.

Our General Manager Hybrid Visual trains and develops our store's Assistant Manager of Visual with the partnership from our Visual Merchandising Manager and respective General Managers and Store Managers.


General Manager (cont.)

Responsibilities include:

-Creates a deliberate, achievable business mindset, leveraging company tools and initiatives to deliver monthly, quarterly, and yearly key performance indicators.

-Promotes teamwork, creating enthusiasm, passion and desire to excel by empowering others to achieve the Karma and Luck journey.

-Drives customer experience thru consistent company's visual expectations thru consistent company's visual expectations, maximizing in store category dominance, story telling, and visual details for the Karma and Luck Customer journey.

-effectively communicates clear priorities and relevant information in a timely manner amongst the store population.

-Is highly engaged and eager to coach and develop direct reports, driving an inclusive bench succession planning and nine box execution of top talent leadership for the company.

-Ensures our customers have consistent quality experiences in our stores, while coaching and motivating our associates with in-the-moment feedback to achieve store performance goals and maintain a selling focus in the store.

-Promotes and drives behaviors that demonstrate emotionally engaged "in store" Karma and Luck experiences.